通信インフラ構築・付随システム提案・サポートデスク運用

  • IT/システム
  • データベース/サーバ
  • SI/ベンダー
  • 経験内容

    通信キャリアでの通信全般における対法人インフラ構築提案・システム提案運用・サポートデスク運用管理の実務経験があります。
    具体的にはクライアント実務支援に付随するインフラ・システム構築、コールセンター構築、クライアントからのコールセンター委託による実務運用・管理等。

    氏名・職歴の開示について

    氏名:(開示前)

    Mitaka co.,ltd / Chief examiner

    プロフィール詳細を見る


    自己紹介

    Iwatsu Electric Co., Ltd.
    August 9, 2003 - 2002
    ■ department corporate sales department
    ■ A plan proposed sales representative classification call center system, (eight team personnel) consulting and accompanying

    NTT Communications Corporation
    March 9, 2009 -2003
    ■ department IT Services Division Satellite Service Department

    TEPCO Systems Co.,Ltd.
    March 4 2010 - 2009

    NTT ME
    9 April 2011 - 2010
    ■ department Network Business Sector Customer Service Division
    ■ (about 50 people project team personnel) responsible for classification digital terrestrial PT

    KDDI CORPORATION
    June to December 2013, 2011
    ■ department KDDI broadband open center
    ■ (about 30 people project team personnel) Contact division opened Concierge
    ■ My business Premises infrastructure reconstruction assistance and advice to be able to put the introduction of optical line
    ① from contract customers
    ② optical line introduced construction schedule adjustment
    ③ house additional work proposed and adjustment July 31, 2013 July 1, 2013(retirement)
    ■ department KDDI broadband open center
    ■ (about 30 people project team personnel) responsible for classification application prevent cancellation claim correspondence

    Mitaka Co.,Ltd.
    August 2013 ~
    ■ department Technical Division, Information and Communication Division mobile division
    ■ My classification mobile division operation management control management
    ■ My business
    ① associated with mobile base station installation, operation and management of client contracts and base station design and construction Partnership with the operational management
    ② KDDI • partners The budget management by cooperation and collaboration with in-house management
    ③ Strategy Department The management strategy management by cooperation and collaboration with in-house management, Strategy Department, strategy formulation

    職歴

    • Mitaka co.,ltd /Chief examiner

      2013/8 在職中

    • KDDI Corporation /Call Center Supervisor

      2011/1 2013/7

    • NTT ME /Callcenter Manager

      2010/4 2011/9

    • TEPCO SYSTEMS CORPORATION /Sales Consultant

      2009/4 2010/4

    • NTT Communications /Sales Engineer

      2003/9 2009/3

    • iwatsu co.,ltd /Sales Engineer

      2002/9 2003/8