氏名:非公開

iQor / Site Manager

Region VI - Western Visayas, Philippines

自己紹介

High‐performing, strategic‐thinking professional with roughly a decade of strong management experience for multiple lines of business on both Customer Service and Technical Support platforms for various North American-based Telecommunications Programs. Accustomed in Vendor Management client set-up and has maintained an outstanding client relationship and satisfaction. Highly driven to be Best-in-Class by setting standards and outclass the competition thru Analytical Approach on areas of opportunities, provide sustainable solutions and has become proactive on Process Improvement Strategies to win more business for the company.



Well‐versed in all phases of (1)Financial management by lowering business cost and increase revenue and profitability, (2) Succession Planning thru Leadership Development ,(3) Ability to design and implement strategic plans for business continuity and (4) maintain customer/client satisfaction by exceeding CSAT and NPS targets across the board.


職歴 / 学歴

  • 2016/7

    iQor /Site Manager

    2016/7 継続中

  • 2013/10

    Qualfon/Center Partners /Senior Manager Operations

    2013/10 継続中