Director of Customer Service

  • ITインフラ(ISP)
  • 接客/販売/個人営業

経験内容

Over 15 years of customer service experience in managing both front and backend departments. I have also been instrumental in creating customer experience journeys that bring both the best customer experience with spent efficiency.

氏名・職歴の開示について

氏名:(開示前)

職歴:(開示前)


自己紹介

An Experienced Customer Service and Operations Manager with extensive skills in leading multiple departments coupled with managing cross regional projects that meets positive changes

Together with my background: I also have a deep understanding with the ability to analyse business processes, identify the issues and provide creative and cost efficient fixes.

Specialties:
Customer Centric Operations Management;
Leading & engaging people;
Highly skilled coach & mentor;
Client Engagement & Business Development;
Customer satisfaction and retention;
Business Process Improvement;
Change Management;
Business Data Analysis

職歴

開示前(決済前には開示されます)