Commercial Business Support Director

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Sustained commercial contribution on financial measures; budgeting, forecasting and tracking actions to deliver Food Commercial margin over USD150mn as well as reduction of aged stocks over 70%.
Managing a team of 10 people and reporting to Commercial Director, responsible from tracking performance and commercial targets related with Food categories.
Leading Food Commercial margin delivery forecasting process and ensuring action plans are in place to achieve the full year margin budget.
Improving the business on working with right level of stock by leading the aged stock reduction process.
Developing and overseeing Commercial Income Process and Supplier Contracts Database in line with Group requirements as well as covering audit trails.
Leading Food Commercial team to achieve promotional sales target and compliance to promotion process. Optimizing promotional investment through all phases of category and trade planning.
Single contact point for all other streams to contribute business development projects and change initiatives.




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14 years of experience in the retail sector, with focus on hyper and convenient format stores management and operations development, retail finance, commercial and marketing processes. Dynamic, result-driven leader with a strong track record of leading high performing field and store management teams as well as leading change management programmes. Capable of growing up talents at all levels and motivating teams to peak performance. Use cross-functional leadership skills in resolving multiple and complex issues at operations and commercial development and have skills as project leader, generalist and leading structure changes. In-depth background in evaluating operational costs to ensure financial performance and productivity. Inspired improvement and innovation at customer plan projects and trade planning. Career goal is to get a sales / operations / commercial executive management position. Core Strengths: Cross-Functional Leadership Change Management Multi Format Operations Management Stock Management Trade Planning Retail Financial Control Commercial Income Project Management Team Building & Performance Management Communication & Influencing Planning & Organization - Starting something from scratch/setting up new processes etc.