Director Airline Inflight Services

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経験内容

I'm presently the Director for Airline Inflight Services Pte Ltd, a consultancy providing inflight operations support in Asia to Alpha Flight Services Pty Ltd and Jetstar Airways Group. I was previously General Manager Perth and held commercial, account management & operations roles with Alpha Flight Services in Sydney, Australia and multiple positions with SATS in Singapore. I'm an experienced regional airside operations auditor (Thailand/ Indonesia/ China/ Japan/ Australia) and former holder of Private Pilot’s Licence (DCA Malaysia).

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自己紹介

Edwin is a versatile business professional with over 13 years experience in the aviation industry. He has worked across a broad spectrum of functions in Australia and Singapore covering operations, commercial, inflight service delivery, sales & marketing, customer service and training. Edwin started up hub catering operations for the Jetstar Group in Singapore (2013) & Japan (2015) and currently heads the Jetstar inflight management team in Asia.

Actively supporting the next generation of aviation leaders, Edwin is also a part-time Associate Lecturer delivering RMIT University's aviation modules through the Singapore Institute of Management.

Specialties:
- Performance management of regional suppliers
- Account management & customer service
- Inflight service delivery & project logistics
- Project management - planning & implementation, cross cultural team competencies
- F&B operations: new airline start-ups, policy & process establishment
- Inflight menu production/ retail product selection
- Experienced food hygiene & safety auditor
- Lecturer / Learning and development

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