氏名：開示前
Hitachi Electronics Services Co., Ltd. Japan.
Changed name to Hitachi Systems Ltd. in 12/2011
12/2011
Cloud and DC Business Group, Contact Center Operation Division,
Center Management Group, Planning Division
- Participated in the transfer project and made settings related to IP-MFT.
6/2011 - 9/2011
Leader, Center Management Group, Solution Support Management Center, Metropolitan Area Business Headquarters
- Engaged in procurement of rental items of the premium support desk center.
- Handled troubleshooting of products such as HP (dc7900, 8000Elite),Hitachi personal computer (FLORA 310W AX1), and identified hard failure or OS problems by system log and event logs of Window and BIOS.
5/2011 - 6/2011
Sub-Leader, Center Management Group, Solution Support Management Center, Metropolitan Area Business Headquarters
- Managed the fixed assets of the premium support desk center, small value fixed assets, rental items, and about 4000 properties.
4/2011 - 5/2011
Leader, Center Management Group, Solution Support Management Center, Metropolitan Area Business Headquarters
- Managed the fixed assets of the premium support desk center, small value fixed assets, and about 100 properties.
3/2010 - 4/2011
Leader, Center Management Group, Solution Support Management Center, Metropolitan Area Business Headquarters
- Performed troubleshooting of the operations terminal of the premium support desk center.
- Engaged in trouble shooting of OS, hardware failures, application troubles, etc.
- Conducted a wide range of duties as the leader.
2/2010
Management Group, Solution Support Management Center,
Metropolitan Area Business Headquarters
- Changed to HP separate type units from the Hitachi integral type units of the operations terminal related to the premium support desk center, which included 210 sets per month.
